Update as of Monday, January 3, 2022:

Effective January 3, most Cape Cod 5 Banking Centers will offer banking services through the drive-up, walk-up windows, or by appointment only – with the exception of our Harwich Port, Pinehills (Plymouth), and Nantucket Zero Main lobbies which will remain open. All other Banking Center lobbies will be closed to the public until further notice. Please see below for additional details.

Click here to request an appointment at a Banking Center


Update as of Tuesday, December 21, 2021:
The Massachusetts Department of Public Health now advises that all residents, regardless of vaccination status, wear a mask or face covering when indoors. Please wear a mask inside Cape Cod 5 Banking Centers at all times.  
Click here to view the status of all Cape Cod 5 Banking Center lobbies and ATMs
ATMs are available to access your accounts. All Cape Cod 5 ATMs are currently available.

 

Banking
Center
Drive-Up
Available
Walk-Up Window Available
Lobby Status
Brewster
Yes
N/A
Appointment Only
Centerville
Yes
N/A
Appointment Only
Chatham
Yes
N/A
Appointment Only
Dennis
Yes
N/A
Appointment Only
East Harwich
Yes
N/A
Appointment Only
Eastham
Yes
N/A
Appointment Only
Falmouth
Yes
N/A
Appointment Only
Harwich Port
No
N/A
Open
Masks are required
Hyannis – Route 28
Yes
N/A
Appointment Only
Hyannis – Route 132
Yes
N/A
Appointment Only
Martha's Vineyard
(Vineyard Haven)
Yes
N/A
Appointment Only
Martha's Vineyard (Edgartown)
No
N/A
Open
Masks are required
Mashpee
Yes
N/A
Appointment Only
Nantucket (Pleasant Street)
Yes
N/A
Appointment Only
Nantucket (Main Street)
No
N/A
Open
Masks are required
Orleans
Yes
N/A
Appointment Only
Plymouth – The Pinehills
No
N/A
Open
Masks are required
Provincetown
No
Yes
Appointment Only
Sandwich
Yes
N/A
Appointment Only
Wareham
Yes
N/A
Appointment Only
Wellfleet
No
Yes
Appointment Only
Yarmouth
Yes
N/A
Appointment Only
 
In-person appointment services include the following:
  • Account Opening – All Types  
  • Account Closure 
  • Home Equity/Heat Loan Closings 
  • ATM/Card Debit Card Reissuance 
  • Passbook Transactions/Rebalancing 
  • Notary Services 
  • Medallion Guarantees 
  • Wire Transfers 
  • Bond Redemption 
  • Account Maintenance - Add/Remove Signers, Address Change 
  • IRA Transactions 
  • Cash Advances 
  • Large Deposits 
  • Government & Municipal Banking Services 
  • Stop Payments 
  • Coin Services 
  • Coin Machine Redemption 
  • Canadian Currency Exchange 
  • Debit Card Disputes 
  • Safe Box Access 

 View Banking Center Safety Protocols

We appreciate you following this guidance with us as you have throughout the pandemic. We will continue to monitor local metrics and should COVID-19 positivity rates rise in our region, we will update our protocols accordingly. 

View more Banking Center location details
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