Update as of Tuesday, September 7:

In accordance with newly released local guidelines, the health and safety protocols have been updated for the following Banking Centers:

  • Masks are required at Eastham, Martha’s Vineyard, Nantucket and Wellfleet Banking Centers

Update as of Saturday, May 29:

In accordance with updated CDC and state guidelines, fully vaccinated individuals – both customers and employees – will no longer be required to wear a mask while in a Cape Cod 5 location unless they choose to. Those who have not been fully vaccinated should continue to wear a mask for their safety and that of those around them. 

We appreciate you following this guidance with us as you have throughout the pandemic. We will continue to monitor local metrics and should COVID-19 positivity rates rise in our region, we will update our protocols accordingly. 

View Banking Center locations and hours

 

Request In-Person Appointment            View Banking Center Safety Protocols

BC Reopening Block
 
Click here to view the status of all Cape Cod 5 Banking Center lobbies
Banking
Center
Lobby Open
Drive-Up
Available
Walk-Up Window Available
Accepting Appointments for In-Person Visits *
Request Appointment
Brewster
Yes
Yes
 
Yes
Centerville
Yes
Yes
 
Yes
Chatham
Yes
Yes
 
Yes
Dennis
Yes
Yes
 
Yes
East Harwich
Yes
Yes
 
Yes
Eastham
Yes
Yes
 
Yes
Falmouth
Yes
Yes
 
Yes
Harwich Port
Yes
 
 
Yes
Hyannis – Route 28
Yes
Yes
 
Yes
Hyannis – Route 132
Yes
Yes
 
Yes
Martha's Vineyard
(Vineyard Haven)
Yes
Yes
 
Yes
Martha's Vineyard (Edgartown)
Yes
 
 
Yes
Mashpee
Yes
Yes
 
Yes
Nantucket (Pleasant Street)
Yes
Yes
 
Yes
Nantucket (Main Street)
Yes
 
 
Yes
Orleans
Yes
Yes
 
Yes
Plymouth – The Pinehills
Yes
 
 
Yes
Provincetown
Yes
 
Yes
Yes
Sandwich
Yes
Yes
 
Yes
Wareham
Yes
Yes
 
Yes
Wellfleet
Yes
 
Yes
Yes
Yarmouth
Yes
Yes
 
Yes
 
In-person appointment services include the following:
  • Account Opening – All Types  
  • Account Closure 
  • Home Equity/Heat Loan Closings 
  • ATM/Card Debit Card Reissuance 
  • Passbook Transactions/Rebalancing 
  • Notary Services 
  • Medallion Guarantees 
  • Wire Transfers 
  • Bond Redemption 
  • Account Maintenance - Add/Remove Signers, Address Change 
  • IRA Transactions 
  • Cash Advances 
  • Large Deposits 
  • Government & Municipal Banking Services 
  • Stop Payments 
  • Coin Services 
  • Coin Machine Redemption 
  • Canadian Currency Exchange 
  • Debit Card Disputes 
  • Safe Box Access 
Need Help?

Call 888-225-4636

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