Update as of Tuesday, September 7:
In accordance with newly released local guidelines, the health and safety protocols have been updated for the following Banking Centers:
-
Masks are required at Eastham, Martha’s Vineyard, Nantucket and Wellfleet Banking Centers
Update as of Saturday, May 29:
In accordance with updated CDC and state guidelines, fully vaccinated individuals – both customers and employees – will no longer be required to wear a mask while in a Cape Cod 5 location unless they choose to. Those who have not been fully vaccinated should continue to wear a mask for their safety and that of those around them.
We appreciate you following this guidance with us as you have throughout the pandemic. We will continue to monitor local metrics and should COVID-19 positivity rates rise in our region, we will update our protocols accordingly.
View Banking Center locations and hours
Request In-Person Appointment View Banking Center Safety Protocols
Click here to view the status of all Cape Cod 5 Banking Center lobbies
Banking
|
Lobby Open |
Drive-Up
|
Walk-Up Window Available |
Accepting Appointments for In-Person Visits *
|
|---|---|---|---|---|
Brewster |
Yes |
Yes |
|
Yes |
Centerville |
Yes |
Yes |
|
Yes |
Chatham |
Yes |
Yes |
|
Yes |
Dennis |
Yes |
Yes |
|
Yes |
East Harwich |
Yes |
Yes |
|
Yes |
Eastham |
Yes |
Yes |
|
Yes |
Falmouth |
Yes |
Yes |
|
Yes |
Harwich Port |
Yes |
|
|
Yes |
Hyannis – Route 28 |
Yes |
Yes |
|
Yes |
Hyannis – Route 132 |
Yes |
Yes |
|
Yes |
Martha's Vineyard
|
Yes |
Yes |
|
Yes |
Martha's Vineyard (Edgartown) |
Yes |
|
|
Yes |
Mashpee |
Yes |
Yes |
|
Yes |
Nantucket (Pleasant Street) |
Yes |
Yes |
|
Yes |
Nantucket (Main Street) |
Yes |
|
|
Yes |
Orleans |
Yes |
Yes |
|
Yes |
Plymouth – The Pinehills |
Yes |
|
|
Yes |
Provincetown |
Yes |
|
Yes |
Yes |
Sandwich |
Yes |
Yes |
|
Yes |
Wareham |
Yes |
Yes |
|
Yes |
Wellfleet |
Yes |
|
Yes |
Yes |
Yarmouth |
Yes |
Yes |
Yes |
* In-person appointment services include the following:
-
Account Opening – All Types
-
Account Closure
-
Home Equity/Heat Loan Closings
-
ATM/Card Debit Card Reissuance
-
Passbook Transactions/Rebalancing
-
Notary Services
-
Medallion Guarantees
-
Wire Transfers
-
Bond Redemption
-
Account Maintenance - Add/Remove Signers, Address Change
-
IRA Transactions
-
Cash Advances
-
Large Deposits
-
Government & Municipal Banking Services
-
Stop Payments
-
Coin Services
-
Coin Machine Redemption
-
Canadian Currency Exchange
-
Debit Card Disputes
-
Safe Box Access
