Bank at your convenience. Make an appointment ahead of time for quicker service at a Cape Cod 5 Banking Center. Our team will be looking forward to your visit!

Click here to schedule an appointment 

   

Frequently Asked Questions

What information is required to set up an appointment?
  • We ask for your name, e-mail address, the best phone number to contact you at and physical address.
  • Please provide the first name and last names of all people who will be in attendance at this appointment.
  • Please provide your Safe Deposit Box Number.
How do I know if my request for an appointment has been confirmed?
A confirmation email detailing the day, time and location of your appointment request will be sent to the email address provided in the appointment booking form. In addition, Cape Cod 5 will confirm via a phone call to the number provided in the appointment booking form.
How far in advance can a safe deposit box appointment request be made?
Request for an appointment to access to a safe deposit box can be made up to 15 days in advance.
If I am experiencing COVID like symptoms, should I cancel my appointment request?
Yes. If you or a member of your family that you are exposed to are exhibiting COVID like symptoms as described by the CDC, please cancel your appointment request as soon as possible.
What are the hours to access a Safe Deposit Box?
Please note that safe deposit box access at Banking Center locations is available Monday to Friday, 8:30 am to 4:30 pm, with the last available appointment at 4:15 pm1, and Saturdays, 9:00 am to 12:00 pm, with the last available appointment at 11:45 am2. Hours for drive-up service, where available, will remain unchanged. For more information on Banking Center locations, including hours of operation, click here.

1 Nantucket (Main Street) and Nantucket (Pleasant Street) Banking Centers are accepting appointments from 8:30 am to 4:00 pm, Monday to Thursday, and from 8:30 am to 5:00 pm on Fridays. The Plymouth (The Pinehills) Banking Center is accepting appointments 8:30 am to 12:00 pm and 1:00 pm – 4:00 pm, Monday to Friday.

Martha's Vineyard (Edgartown), Nantucket (Main Street) and Plymouth (The Pinehills) Banking Centers are closed on Saturdays.

Need Help?

Call 888-225-4636

—  or  —

  Email Us