At Cape Cod 5, we're committed to the security and peace of mind of our customers.

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Security tip of the month

If you must mail a check, avoid the mailbox and bring the envelope directly into the post office. The Postal Service reports that complaints of mail theft doubled in 2021, and banks report that check fraud jumped to 680,000 reports last year, up from 300,000 the year before. Remember, data on your bank checks can be used by sophisticated scam artists who can change the name of the payee and even the amount on the check.

Latest scams to watch out for & how to protect yourself

Phishing and smishing scams


Explore security tools, tips and resources

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As a reminder, Cape Cod 5 will never contact you via phone, email or text requesting information such as account number, password, Social Security Number or other confidential information.


More Security Tips & Resources  |  AARP BankSafe  |  Blog Articles  |  Additional Resources

2023 BankSafe Seal

Cape Cod 5 is proud to announce that we have once again been verified as an American Association of Retired Persons (AARP) BankSafe trained institution as part of our ongoing commitment to protect older customers from fraud and exploitation.

Click on the tiles below to watch short interviews with Cape Cod 5 team members discussing how they have been able to prevent financial exploitation by recognizing, intervening in, and intercepting elder fraud in our community.

Check out Cape Cod 5 Blog articles on safeguarding your security

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To report a lost or stolen debit card or suspected fraudulent account activity contact our Customer Service Center 24 hours a day / 7 days a week at 888-225-4636.
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