At Cape Cod 5, we're committed to the security and peace of mind of our customers.

Safe icon

 

Latest scams to watch out for & how to protect yourself

Text Message Scam
Text message scam alertRecently, there have been local reports of fraudulent text messages purporting to be from financial institutions to "verify a transaction." These are a scam! Please do not click any links in the message. Instead, call your bank directly to verify whether the transaction was, in fact, made on your account. You can reach the Cape Cod 5 team at 888-225-4636.
 

Explore security tools, tips and resources

 
Information icon 
 
As a reminder, Cape Cod 5 will never contact you via phone, email or text requesting information such as account number, password, Social Security Number or other confidential information.

 

More Security Tips & Resources  |  AARP BankSafe  |  Blog Articles  |  Additional Resources

View more security tools, tips and resources

Piggy bank icon Deposit Insurance
Triangle with explanation mark icon Identity Theft & Fraud Protection
Desktop and mobile icon Cyber Security Safety Tips
Zelle® logo Best Practices when using Zelle®
Briefcase icon Business Guide: Cyber Security Awareness
ATM icon Debit/ATM Card Safety
Lock icon Data Privacy Tips
Documents with check mark icon Internet Privacy Statement
Document with bank icon Privacy notice 

 
AARP BankSafe 2025 Seal
 

Cape Cod 5 is proud to announce that we have once again been verified as an American Association of Retired Persons (AARP) BankSafe trained institution as part of our ongoing commitment to protect older customers from fraud and exploitation.

Click on the tiles below to watch short interviews with Cape Cod 5 team members discussing how they have been able to prevent financial exploitation by recognizing, intervening in, and intercepting elder fraud in our community.

Assistant Banking Center Manager Hayley
Hayley, Assistant Banking Center Manager
Relationship Banker Shaylyn
Shaylyn, Relationship Banker
Relationship Banker Brooke
Brooke, Relationship Banker 

 
Hayley, Assistant Banking Center Manager

 
Shaylyn, Relationship Banker

 
Brooke, Relationship Banker

Check out Cape Cod 5 Blog articles on safeguarding your security

Visit the Cape Cod 5 Blog

See additional security resources

 

AARP logo
  
American Association of Retired Persons

 

Better Business Bureau
  
Better Business Bureau

 

FTC logo
  
Federal Trade Commission

 

  
ABA logo
 
American Bankers Association

 

FBI Internet Crime Complaint Center logo
 
FBI Internet Crime Complaint Center

 

 
National Cybersecurity Alliance logo
 
National Cybersecurity Alliance

 

Debit card icon 
 
To report a lost or stolen debit card or suspected fraudulent account activity contact our Customer Service Center 24 hours a day / 7 days a week at 888-225-4636.
Need Help?

Call 888-225-4636

—  or  —

  Email Us