Digital Payments

Make convenient and secure payments without having to take out your wallet - whether you're shopping in stores or online.

Just add your Cape Cod 5 Visa® Debit Card to your mobile device’s digital wallet. You’ll be using the latest payment technology with all the benefits of your Cape Cod 5 Visa® Debit Card. Get started today.

 

Step 1Mobile Device Icon

Open the Apple Wallet, Google Pay or Samsung Pay application on your device and choose the "add card" option.

 

Step 2Mobile Device with Card Icon

At the next screen, either auto-capture your card's information by taking a picture of it with your device's camera, or enter the card information manually.

 

Step 3Mobile Phone Icon

After accepting the Terms & Conditions, the next step is an authentication process for which there are three options: one-time passcode via text message, one-time passcode via email or calling the Bank to verify. Only phone numbers and email addresses on file with the Bank are used in this process.

 

 


                        Apple Pay Logo                                     Google Pay Logo                                            Samsung Pay Logo

             Learn more about Apple Pay                    Learn more about Google Pay                    Learn more about Samsung Pay


 

Questions Icon

 

Frequently Asked Questions

How do I know if a merchant accepts a digital payment?

Terminals that accept digital payments are typically indicated by any of the following logos:

Apple Pay Logo          Google Play Logo         Samsung Pay Logo          Near Field Communication Logo          

Will merchants receive my physical card number?

No. When you add a card to your digital wallet, it will be assigned a digital account number. Your digital wallet – whether it’s Apple Pay, Google Pay, or Samsung Pay – will use this digital account number when you make a purchase.

Which digital wallet should I use?

The type of phone you have is going to limit the digital wallets you may have access to.

  • Apple Pay should work with the iPhone 6 and newer
  • Google Pay works with most phones running Android 4.4 or newer
  • Samsung Pay works on Galaxy S6 and Note5 phones and newer
Will the card image in my digital wallet match my physical card?

The image may not be an exact match, but this will not affect how your card works within your digital wallet.

Can I remove cards stored on my devices?

Yes, you can easily delete cards from your device. If you delete your digital account, you will still be able to continue to make purchases with your physical card.

What if I get a new debit card?

If you get a new debit card, your current card expires, or your card is reported lost or stolen, you will need to go into your digital wallet, delete your existing card and add your new card.

Why am I being asked to verify my card?

There will be extra security steps during the registration process in order to make sure it is the owner of the card that is registering. You may choose to receive a one-time passcode via text or email in order to authenticate. Alternatively, if you choose to not use the one-time passcode method, you simply call our Customer Service Center at 888-225-4636 so we can verify your card. Then look for a message within your digital wallet letting you know your card is ready.

What’s an in app purchase?

An in app purchase involves buying content, services or items within an application on your device. You can use your digital wallet to make these in app purchases – simply select Apple Pay, Google Pay or Samsung Pay at checkout.

How do I add my Cape Cod 5 debit card to Apple Pay on my Apple Watch?

To add Apple Pay to your Apple Watch®, you will need to have your iPhone available and have your Apple Watch paired to your device. On your iPhone, select the Watch app and scroll down and select “Wallet & Apple Pay”, tap “add credit or debit card,” and follow the prompts using your iPhone.

For additional information on adding your Apple® devices to Apple Pay, visit the Apple website at https://www.apple.com/apple-pay/.

Need Help?

Call 888-225-4636

—  or  —

  Email Us