Electronic Statements (“eStatements”) are a secure, convenient and environmentally friendly alternative to receiving paper statements each month. eStatements can be viewed digitally at any time and saved to your computer or smart device if needed.

eStatements are required for Free Checking customers, but all customers are welcome (and encouraged) to take advantage of this service.

How to Access eStatements

View eStatements
Use the following steps to view eStatements through Online or Mobile Banking:  
Step
Action
1
From your Dashboard, select the account for which you would like to view an eStatement. 
2
Select Statements
 
You will land on the eStatements/Notices tab. 
3
Select the desired account from the drop-down menu to display the available statements for that account. 
Only eStatements generated after an account is enrolled will be available. If you need a previous statement, contact your local Banking Center or the Customer Service Center. 
4
Click View to open a PDF version of the desired statement. 
eStatements can be downloaded or printed. 

How to Enroll in eStatements

Enroll a New Account in eStatements (Existing Customer)
Use the following steps to enroll one or more account(s) to receive electronic statements
Enrolling a new account in eStatements if you have an existing account already enrolled in eStatements (and have completed the consent process): 
Step
Action
1
From your Dashboard, select the desired account that you’d like to enroll in eStatements. 
2
Click/tap Statements
3
At the top of the screen, select Sign Up/Changes
4
Select the checkbox next to any/all accounts that you’d like to enroll in eStatements and click Save Settings
5
Read the disclosure service agreement and click I Agree at the bottom of the document to confirm the enrollment. 
You’ll receive an email from Cape Cod 5 to confirm the change in delivery method. 
Enroll as a New Customer in eStatements
Enrolling as a new customer in eStatements (with no accounts previously enrolled in eStatements): 
Step
Action
1
From your Dashboard, select the desired account that you’d like to enroll in Statements. 
2
Click/tap Statements
3
Confirm your email address and create a security phrase. 
Your security phrase will be displayed in the subject line of email alerts notifying you about to eStatements. 
4
Select the click here hyperlink to view the enrollment passcode. 
5
Enter the enrollment passcode. 
6
Read the eStatement Disclosure Service Agreement and click the checkbox to acknowledge the agreement has been read. 
7
Click/tap Enroll Now
8
Click/tap Ok on the pop-up confirmation window. 
 
A window will pop-up indicating that enrollment was successful. You’ll receive an email from Cape Cod 5 to confirm your enrollment. 

Click here to send us an email

IMPORTANT: Please do not use this email for communicating sensitive personal information like account numbers or Social Security numbers.

Preferred method of contact

Please press the "Submit" button only once and wait for the confirmation page to display, which will ensure that your message has been sent.

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